What happens when I cancel my policy?

Only the primary named insured or signed co-applicant can cancel a policy.

How to request cancellation:

Step 1: Contact Kin

You cannot cancel directly through the portal. You can cancel by contacting Kin via:

• • Call at 855-216-7674
  • Chat 

Step 2: Provide required information

When requesting cancellation, you'll need:

• • Policy number or address
  • Cancellation effective date
  • Reason for cancellation
  • Confirmation of new coverage (if backdating your cancellation)

Step 3: Confirmation

Once your cancellation is processed, you'll receive:

• • A email confirming your policy was cancelled
  • A cancellation notice, located in the Documents tab of your customer portal
    • You will be able to access your cancelled policy via your customer portal even after it is cancelled
  • A refund, if one is owed
    • For more details on refunds, see How Long Do Refunds Take and Where Will They Go? 
  • If you have a lender, they will be notified of the policy's cancellation.

 

Important considerations before cancelling:

If needed, make sure you have new coverage in place before cancelling

• Gaps in coverage can affect future rates
• Some lenders require continuous coverage