---
title: What happens when I cancel my policy?
description: Cancelling your insurance policy requires contacting Kin. Learn more about the process here.
---

[Skip to content](https://www.support.kin.com/help-center/what-happens-when-i-cancel-my-policy#main-content)

English

Show submenu for translations

[![Kin\_Logo\_Secondary\_WarmBlack\_White](https://www.support.kin.com/hubfs/Kin_Logo_Secondary_WarmBlack_White.svg)](https://www.support.kin.com/help-center?hsLang=en)

- [Help Center](https://www.support.kin.com/help-center)
- [Log in to My Portal](https://app.kin.com/users/sign_in)

Open main navigation

Close main navigation

- [Help Center](https://www.support.kin.com/help-center)
- [Log in to My Portal](https://app.kin.com/users/sign_in)
- English
  
  Show submenu for translations

 How can we help you?

- There are no suggestions because the search field is empty.

1. [Kin Help Center](https://www.support.kin.com/help-center?hsLang=en)
2. [Policy Changes & Requests](https://www.support.kin.com/help-center/policy-changes-requests?hsLang=en)

# What happens when I cancel my policy?

## Here's what you need to know about the cancellation process and its effects.

**Only the primary named insured or signed co-applicant can cancel a policy.**

**How to request cancellation:**

**Step 1: Contact Kin**

You cannot cancel directly through the portal. You can cancel by contacting Kin via:

- - Call at [855-216-7674](tel:855-216-7674)
    - Chat

**Step 2: Provide required information**

When requesting cancellation, you'll need:

- - Policy number or address
    - Cancellation effective date
    - Reason for cancellation
    - Confirmation of new coverage (if backdating your cancellation)

**Step 3: Confirmation**

Once your cancellation is processed, you'll receive:

- - A email confirming your policy was cancelled
    - A cancellation notice, located in the Documents tab of your customer portal 
          - You will be able to access your cancelled policy via your customer portal even after it is cancelled
    - A refund, if one is owed 
          - For more details on refunds, see [How Long Do Refunds Take and Where Will They Go?](https://241969953.hs-sites-na2.com/help-center/how-long-do-refunds-take-and-where-will-they-go?hsLang=en)
    - If you have a lender, they will be notified of the policy's cancellation.

 

**Important considerations before cancelling:**

 If needed, make sure you have new coverage in place before cancelling

- Gaps in coverage can affect future rates
- Some lenders require continuous coverage

- [Getting Started with Your Portal](https://www.support.kin.com/help-center/getting-started-with-your-portal?hsLang=en)
- [Policy Basics & Renewals](https://www.support.kin.com/help-center/policy-basics-renewals?hsLang=en)
- [Payments & Billing](https://www.support.kin.com/help-center/payments-billing?hsLang=en)
- [Required Inspections & Documents](https://www.support.kin.com/help-center/required-inspections-documents?hsLang=en)
- [Filing & Managing Claims](https://www.support.kin.com/help-center/filing-managing-claims?hsLang=en)
- [Policy Changes & Requests](https://www.support.kin.com/help-center/policy-changes-requests?hsLang=en)
- [Getting a Quote](https://www.support.kin.com/help-center/getting-a-quote?hsLang=en)
- [Managing Your Communication Preferences](https://www.support.kin.com/help-center/managing-your-communication-preferences?hsLang=en)
- [General Questions & Support](https://www.support.kin.com/help-center/general-questions-support?hsLang=en)
- [Your RVI California Policy](https://www.support.kin.com/help-center/your-rvi-california-policy?hsLang=en)
- [Refer Friends & Earn Rewards](https://www.support.kin.com/help-center/refer-friends-earn-rewards?hsLang=en)

- Home
- Products
- Pricing
- Blog
- Company

[![KinLogo](https://www.support.kin.com/hs-fs/hubfs/KinLogo.png?width=60&height=33&name=KinLogo.png "KinLogo")](http://www.kin.com?hsLang=en)

<https://www.facebook.com/kinsured> <https://twitter.com/KIN> <https://www.instagram.com/kin/>

Copyright © 2026